Request a quote for a Call Centre Voice system
Freedom to Change
- Add an extension at any time. It can be added in a day.
- Remove extensions when you downscale.
- Cancel the contract in 30 days. No severance costs.
System Scaling
The Webcafe VoIP system works for small and large call centres. No need to change systems when you expand.
The system grows as your call centre expands. Quickly change your configuration as your needs change.
What Does Agents Need?
- Operating phone lines
- A phone for quick dialing
- A noise-canceling headset to minimise distractions and leaving their hands free to take notes.
- A list of names and numbers to call
Welcome to Webcafe
We are passionate about
We offer IT and communications, as well as hardware, software and IT support.
You’re in good hands with our decades of experience with telecoms and technology.
We partner with powerful suppliers with tested products. We offer several levels of audits to
Partner with us to audit and streamline your systems. Integrate the best communications and technology hardware and software for your systems solution.
Recording Retrieval
Easily retrieve call recordings. Use it for agent training & handling complaints
Agent Training
Call recording is a basic necessity for your call centre. Use it as agent training
Customer Complaints
Customer complaints can be addressed quickly and easily using recorded calls
Webcafe Voice Quote Request
Flexible Contracts
A growing call centre needs flexibility. Are you able to change your number of agents quickly without incurring unnecessary costs?
Seasonal Agents
What do you do if you need additional agents during a specific season? You need to be able to change your number of agents every month.
Call Quality
To ensure HD call quality, it’s important to have a fast and stable internet connection with spare capacity for your calls.