Request a quote for a Call Centre Voice system

 

Freedom to Change

  • Add an extension at any time. It can be added in a day.
  • Remove extensions when you downscale.
  • Cancel the contract in 30 days. No severance costs.

System Scaling

The Webcafe VoIP system works for small and large call centres. No need to change systems when you expand.

The system grows as your call centre expands. Quickly change your configuration as your needs change. 

What Does Agents Need?

  • Operating phone lines
  • A phone for quick dialing
  • A noise-canceling headset to  minimise distractions and leaving their hands free to take notes.
  • A list of names and numbers to call

Welcome to Webcafe

We are passionate about helping you with your technology strategy and implementation.

We offer IT and communications, as well as hardware, software and IT support.

You’re in good hands with our decades of experience with telecoms and technology.

We partner with powerful suppliers with tested products. We offer several levels of audits to determine  the best solutions for your business. 

Partner with us to audit and streamline your systems. Integrate the best communications and technology hardware and software for your systems solution.

Recording Retrieval

Easily retrieve call recordings. Use it for agent training & handling complaints  

Agent Training

Call recording is a basic necessity for your call centre. Use it as agent training

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Customer Complaints

Customer complaints can be addressed quickly and easily using recorded calls

Webcafe Voice Quote Request

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Flexible Contracts

A growing call centre needs flexibility. Are you able to change your number of agents quickly without incurring unnecessary costs?

Seasonal Agents

What do you do if you need additional agents during a specific season? You need to be able to change your number of agents every month.

Call Quality

To ensure HD call quality, it’s important to have a fast and stable internet connection with spare capacity for your calls.  

Did something go wrong? Call (087) 654-8810